Original topic:

11/20 One UI update broke "Samsung Members" App & More. /w Screenshots

(Topic created: 11-20-2024 03:42 AM)
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Galaxy S22
  • The latest One UI Update overnight, the second update overnight in a row (and the second jn a row to break things), broke the Samsung Members App's anility to load the seperrate Phone communities and any community in the left navbar that I click. The 4 dots slpop up on a bpank oage abd then that animatiom and everything freezes - thr only change: The below System Update

Screenshot 1: showing the new update pulled down the top so you could see the date of Nov 20 for this new patch:

1000006727.jpgAbove I attached an image with the date showing of the patch that installed.

Screenshot 2 :

1000006732.jpg

Above is what you get when you try to access any Samsung Phone Community (I had to do this from the web). It just sits there, no animation, and does nothing even after 5 munutes.

 I am posting this from the web (only way possible). I can no longer navigate to the different phone communities in the app for the S22, S23, S24, etc - even after clearing cache and data (and reboots). The Only change is the Update that installed last night/early morning... which must have been to address something from the otherupdate the very night before.

I imagine many others have this problem but cannot access the Members communities anymore to say so!

Also my Amazon app can no longer view images when clicked on as of post-patch

Please help, please fix. All my apps are fully up to date, and many others are now not working or not fully functional because of this update.

Worse yet, we can't access the app used to report such problems like we did yesterday morning after that patch broke the Temperature in tbr Weather app (Who is beta testing and sandboxing your updates? They are doing a poor job of it).

 

Example of another Update-broken App: AMAZON: Here is what you currently see when you go to an item in Amazon  and click picture to look at it in detail (in my case so I can see ingredients in OTC medicines), a blank white image, and if.you scroll left or right, blank white images. Alos.if you oimch and zoom on most images, yp7 can't even do that in 9/10 cases, nothing shows up and only once you pinch your fingers closed does the app regain functionality.

 (this is even after cache/data clear, reinstall, and reboot):

1000006733.jpg

ā€ƒThank you for your prompt help with these serious problems. 

11 Replies
realaud
Honored Contributor
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Galaxy S22

You should put in an error report with Samsung.  The update might have been AT&T specific, as I am on T-Mobile and have had no recent updates, nor notification of one. Might also have been AT&T specific for the S22 only.  I'd also like to think people are smart enough to figure out how to access the Members site from a web browser if the app is not working.