Hey there, and welcome to the Community! @KennewickMan made a great suggestion, do check that your apps aren't hidden with that "hide apps from home and apps screen" option. Additionally, check to see if the apps are at least still in your app drawer, and not just gone from the home screen. If they are, all you need do is re-add whichever apps you wish to your home screen again.
If these are not the case, thankfully we can do further troubleshooting to get to the root cause.
First thing to try is restarting the phone.
If this persists, try resetting the settings of the phone. Settings>General Management>Reset>Reset Settings.
You can also try clearing the cache partition and repairing the apps.
To get to recovery mode: - Turn off phone - Once off, hold down volume up and power buttons simultaneously - When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears - Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET) - Use power button to select. - Run the repair apps option and your device will restart.
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/
Hey there, and welcome to the Community! @KennewickMan made a great suggestion, do check that your apps aren't hidden with that "hide apps from home and apps screen" option. Additionally, check to see if the apps are at least still in your app drawer, and not just gone from the home screen. If they are, all you need do is re-add whichever apps you wish to your home screen again.
If these are not the case, thankfully we can do further troubleshooting to get to the root cause.
First thing to try is restarting the phone.
If this persists, try resetting the settings of the phone. Settings>General Management>Reset>Reset Settings.
You can also try clearing the cache partition and repairing the apps.
To get to recovery mode: - Turn off phone - Once off, hold down volume up and power buttons simultaneously - When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears - Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET) - Use power button to select. - Run the repair apps option and your device will restart.
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/
