Original topic:

Camera not working

(Topic created: 09-05-2024 03:36 AM)
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Mike_TNR
Constellation
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Galaxy S22

Last year I bought a Samsung S22 and had no issues for about a year. It had been just over 1 yeqr so no warranty from the store. On 22. August my camera stoped working. When the camera is on 1x and 3x zoom the camera only shows White and a purple ring. The ultrawide 0.6 still works and when I zoom by more than 3x the camera also works. I have tried clearing cache for the camera app, I have also factory reset my Phone, and it still shows the same. I contacted Samsung support, and after telling them the phone had already been factory reset, they told me to take it to a repair center. The images show 0.6 , 1 , 3 , and 10 x zoom. I would appreciate any help.  

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2 Replies
meself
Neutron Star
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Galaxy S22
Run the diagnostic test in settings than device care
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Mike_TNR
Constellation
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Galaxy S22
  • I ran the test. Camera is srill not working.
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