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04-06-2023 06:01 AM (Last edited 12-31-2023 09:45 PM by SamsungChelsea ) in
Galaxy S22I just bought a unlocked at&t Galaxy S22 Ultra and I am using it on my Tmobile service right now and I can't get it to update to Android 13 and when I check for the software update it says it's up to date on the android 12 version. Can anyone help me with getting it upgraded to Android 13?
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04-06-2023 09:26 AM in
Galaxy S22@userqPjstdROzG The issue is that your phone currently has AT&T firmware on it and you won't find an update of that on T-Mobile's update server.
The solution is one of the following:
- Temporarily insert an AT&T SIM into your phone and check for updates on Wifi. The AT&T SIM card does not have to have live service. When you insert the SIM card the phone will read and load the AT&T update servers. When you check for an update on Wifi, it will find the AT&T firmware update that you are looking for.
- The other solution is to reflash the phone with either unlocked firmware OR T-Mobile firmware. Then you will find an update on T-Mobile's update server.
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04-06-2023 07:42 AM in
Galaxy S22You can try installing SmartSwitch on your PC/Mac computer, and seeing if it will locate and install an update. Other that that, you might want to reach out to T-Mobile and see if they can help as the device is now set to use their OTA servers, and it is their servers telling you that no update was found.
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04-06-2023 07:45 AM in
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04-06-2023 08:26 AM in
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04-06-2023 08:31 AM in
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04-06-2023 08:33 AM in
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04-06-2023 09:26 AM in
Galaxy S22@userqPjstdROzG The issue is that your phone currently has AT&T firmware on it and you won't find an update of that on T-Mobile's update server.
The solution is one of the following:
- Temporarily insert an AT&T SIM into your phone and check for updates on Wifi. The AT&T SIM card does not have to have live service. When you insert the SIM card the phone will read and load the AT&T update servers. When you check for an update on Wifi, it will find the AT&T firmware update that you are looking for.
- The other solution is to reflash the phone with either unlocked firmware OR T-Mobile firmware. Then you will find an update on T-Mobile's update server.