Original topic:

Casting doesn't work

(Topic created: yesterday)
47 Views
paruldua
Astronaut
Options
Galaxy S22

I dont have a smart TV. I use Google chromecast and cast from Netflix and Youtube apps on my phone. But recently whenever I click on the Cast icon in these apps, it just attempts casting but then just stops.

I have tried restarting my phone and chromecast. The casting then works for the next few times/days and then same issues happens. 

I used the trick to clear cache and clear data of Google Play services. It worked fine again for a week then again the same issue.

I dont want to keep restarting my phone/ clearing Play services data(cause then I need to reset Google wallet and all other apps) everytime I want to watch TV.

Did it happen to anyone else? What is the solution?! 

15 Replies
Members_4xrYfmh
Constellation
Options
Galaxy S22
Ggu
0 Likes
realaud
Honored Contributor
Options
Galaxy S22
The issue may be with your chromecast device. Why would that not be your first thought?. Contact Google.
0 Likes
paruldua
Astronaut
Options
Galaxy S22

It works with all the other devices in the house šŸ˜ž

0 Likes
realaud
Honored Contributor
Options
Galaxy S22
What happened with your phone since the last time you successfully connected? Have you unpaired your phone from the chromecast? Resetting doesn't necessarily unpair, especially if you restored a backup.
0 Likes
paruldua
Astronaut
Options
Galaxy S22

Cause it works with all the other devices in the house. Moreover, as I mentioned I have tried restarting the chromecast as well - which doesn't help at all. 

0 Likes
realaud
Honored Contributor
Options
Galaxy S22
Resyarting and re-pairing are two different things.
0 Likes
paruldua
Astronaut
Options
Galaxy S22

Ah yes! I missed that in your earlier message. I have tried re-pairing as well.

I guess there was a phone's system update. But I didn't face the problem immediately. And if you restart the phone it starts casting immediately. But the issue comes back abruptly a few times later. 

0 Likes
realaud
Honored Contributor
Options
Galaxy S22
Have you turned on Chromecast support in Smartview labs? Open Smartview, tap the three dots, select settings and the tap labs. Turn on Chromecast support and try again.
0 Likes
paruldua
Astronaut
Options
Galaxy S22

Yes that is On as well. I also see the chromecast in Smartview. But if I click on it to mirror/cast, it says "connecting" for sometime and then just shows the chromecast device name.

It doesn't cast/mirror anything. 

0 Likes