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Original topic:

How to get backed up photos/videos?

(Topic created: 06-21-2023 06:27 AM)
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Members_am48nTY
Constellation
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Galaxy S22

How do I access my phone backup to retrieve videos/photos?

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notforhire
Honored Contributor
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Galaxy S22
Samsung Cloud does not store files, videos or photos. you'll need to subscribe to Google Drive, OneDrive, Dropbox, etc. as of now those items are only on your device.

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notforhire
Honored Contributor
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Galaxy S22
it depends...where do you have them backed up?
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Members_am48nTY
Constellation
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Galaxy S22

I thought it was on a samsung cloud which I am logged into now but do not see where my data is stored.

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Solution
notforhire
Honored Contributor
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Galaxy S22
Samsung Cloud does not store files, videos or photos. you'll need to subscribe to Google Drive, OneDrive, Dropbox, etc. as of now those items are only on your device.
kumbi
Astronaut
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Galaxy S22
Why is it that I can't add a new contact to this gadget
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