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Original topic:

Sending/receiving MMS issues while on Wi-Fi after Android 14 update

(Topic created: 12-15-2023 06:33 PM)
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Yatman
Halo
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Galaxy S22

My S22+ had stopped sending and receiving MMS messages while my wifi is on every since I updated to Android 14. 

 
I'm on Xfinity Mobile which uses Verizon services.
 
Why would you release this is it hasn't been tested???

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Yatman
Halo
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Galaxy S22
Problem solved. I cancelled my Xfinity and switched to Visible, which is $10 bucks less anyways. Everything works fine now.

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39 Replies
Yatman
Halo
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Galaxy S22

I've been on the phone with Xfinity for an hour and then they switched me over to Samsung support and I've been on the phone with them for an hour and counting....

Ridiculous.

usercno6xzVWsf
Constellation
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Galaxy S22
I'm also having this issue, same carrier. S22 Ultra
Yatman
Halo
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Galaxy S22
No resolution I'm afraid
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user00e6XRIQdT
Asteroid
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Galaxy S22
I'm having the same issue
user00e6XRIQdT
Asteroid
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Galaxy S22
I spoke to support using their text feature, they told me to pay to get it fixed, pay for a trade in, factory rest ( it won't get rid of the update), or just deal with not using mms. They gave no other solutions.
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tapdiggity
Halo
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Galaxy S22
That customer representative should be fired for that idiotic statement. How about fixed the issue that caused the problem? It was working fine prior to the update. Oh wow, for real, that's crazy.
bill-e
Epic Samsung Care Ambassador
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Galaxy S22

Did you Settings->General Management->Reset->Reset Network Settings? 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
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Yatman
Halo
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Galaxy S22
Yup multiple times
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tapdiggity
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Galaxy S22
I was about to give that a go. Did you have any success with that?
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