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Original topic:

Fitbit Versa 3 not receiving notifications

(Topic created: 07-02-2023 06:17 AM)
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jmg425
Constellation
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Galaxy S22

Since the last software update I am no longer getting notifications on my Fitbit Versa 3. Anyone else having the same issue? I've restarted my Fitbit & phone but no luck. 

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CandyceB
Astronaut
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Galaxy S22
My Versa 2 is the same... or it says app needed but I have the app already. The phone is new to me so not sure about if it is related to update, but I do know it was working at first, so I'm guessing that's probably what happened. Please let me know if your able to fix it- I'm so used to it being connected now and not having it is driving me nuts! Lol
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Solution
jmg425
Constellation
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Galaxy S22

I called Fitbit. The 'do not disturb' was on so that is why I wasn't getting any notifications. Go to settings on your device. Scroll to 'quiet mode' to see if it is on. I hope that helps!