Original topic:

Forced Samsung Admin

(Topic created: 6 hours ago)
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Members_VWp2Mc7
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Galaxy S22

Hello, I am trying to swap my wife over to my old S22 Ultra, and when i went to set it up for her after the factory reset, the phone now is set up with SAMSUNG ADMIN and is saying it's owned by a organization. but it was never a company phone. i bought it right from either Samsung or Amazon unlocked and never had this admin mode for it. How can i remove it so that i can set it up for my wife? 

Thank you.

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Members_VWp2Mc7
Constellation
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Galaxy S22

i've factory reset the phone a few times, so wouldnt that remove any accounts from it? and none of the accounts that were connected to it, or will be, are from any companies. i think im just going to take it to Best Buy and see if they can do anything with it, as i do not appear to have any  actual Samsung stores even in the same state i live in.

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Supernova
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Galaxy S22
Your phone is still in the Samsung account and Goggle account in their websites.

Cheers
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Members_VWp2Mc7
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Galaxy S22

from what i can see, there are no accounts linked to the phone.

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Supernova
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Galaxy S22
You deleted your phone from Samsung and Google accounts and then reset your phone ?

When one sells a Samsung phone ones deletes the google and Samsung account so that the phone is just like getting it brand new, that way the owner puts in his google and Samsung credentials. This works the same way when one transfers a Samsung Electronics product that has the users Samsung credentials in it, that way the new owner puts there credentials in it like getting it brand new.

Cheers
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Members_VWp2Mc7
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Galaxy S22

again, this was never a work phone. i bought it right from Amazon brand new. so it was never tided to any accounts, or any companies. it was my old phone, so it had my samsung and google accounts, but i moved them to my new phone, so there are no accounts tided to this s22. right after doing a full factory reset, it automatically wants to do the set up screens as a work phone.

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Supernova
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Galaxy S22
Take it to Samsung service center. I have read about this and the diy solution I don't recommend it. Your Knox has to be reprogrammed.

Cheers
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