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Original topic:

Game launcher play recordings

(Topic created: 03-20-2023 10:20 AM)
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ASDgamer
Constellation
Options
Galaxy S22

This is a recent development. The time I've played and last played has stopped recording.

Solutions anyone?

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Thank you for reaching out. I can certainly understand the importance of time played, and last game played as it makes it easier to see our screen time and access game quicker. I would recommend reaching out to our game launcher team directly at gamelancher@samsung.com.

 

Another option would be to submit an abuse report, so our team of engineers can get a closer look at the symptoms you are experiencing. Please use this link for steps to submit an error report: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-to-submit-an-error-report/td-p/247...

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2 Replies
Tertanik
Constellation
Options
Galaxy S22
Game Launcher is not recording and displaying play time. It's been this way for months. I still get creature eggs for launching games but it never moves the most recent games to the top of the list. I've tried clearing the cache but that hasn't fixed the issue. Any solutions to this problem? Thanks in advance!

 
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Thank you for reaching out. I can certainly understand the importance of time played, and last game played as it makes it easier to see our screen time and access game quicker. I would recommend reaching out to our game launcher team directly at gamelancher@samsung.com.

 

Another option would be to submit an abuse report, so our team of engineers can get a closer look at the symptoms you are experiencing. Please use this link for steps to submit an error report: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-to-submit-an-error-report/td-p/247...