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05-29-2023 10:32 AM in
Galaxy S22After last update, I've found out that I cannot pay by phone. I've opened up Google Wallet and it says that my device doesn't meet security requirements. I've also checked Google Play Protect certification which now says that Device is not certified.
Some other apps like Netflix or Samsung apps cannot be updated through Google Play because of this.
I don't have any custom ROM or have my phone rooted. Only thing is that I've changed my CSC some a few months ago, but everything was working till now.
Solved! Go to Solution.
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08-01-2023 09:29 AM (Last edited 08-01-2023 09:29 AM ) in
Galaxy S22- Mark as New
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08-01-2023 09:38 AM in
Galaxy S22I have checked both the wallet app and my phone and they both are up to date. I'm not sure what beta means but I've done nothing to change the phone and its not unlocked
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10-02-2023 02:16 PM in
Galaxy S22I have the same issue. I am able to use Samsung pay instead though. Says device not certified in Play Protect Certification. What a load can't even use my google play store credits. All the while Samsung points fingers at Google and Google points fingers at Samsung FML.
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11-15-2023 04:33 AM (Last edited 11-15-2023 04:34 AM ) in
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11-15-2023 07:29 AM in
Galaxy S22Hey there! I can certainly understand how important it is for your Google Pay to be working!
Try heading to Settings > About phone > Software information > Google Play system update to see if this helps.
If that does not help I would suggest reaching out to where you purchased the device. If your device is international that may be the reason why your Google Pay is not working as well.
The next thing I would suggest is to submit an error report by going to the Samsung Members app > Get help > Send feedback > Error reports.
I hope this helps!
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