JUMP TO SOLUTION Solved

Original topic:

Explanation on what does the carrier has to do with phone software updates

(Topic created: 11-16-2023 11:23 AM)
2279 Views
rikomontana008
Cosmic Ray
Options
Galaxy S22

Can someone explain to me what your phone carrier has to do with phone software update? If yall don't mind.

1 Solution


Accepted Solutions
Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Galaxy S22

@rikomontana008 When you install a carrier SIM in your phone, the phone reads the update server information and from then on looks for updates on the carrier update server.

  1. Samsung releases the firmware for a device to the carriers.
  2. For the carrier version, the carrier adds their unique apps, sounds, and features. 
  3. Each carrier decides on their testing schedule and release plan.
  4. Once each carrier is happy with the firmware, they push it to their update servers so that it available to their subscribers. 
  5. The cycle is the same for U1 (unlocked) models except that carrier's do not add their customizations. 

This is why:

  • Some carriers never release an update to their subscribers. 
  • U1 (unlocked) versions and carrier versions typically drop different days.
  • Some users see the updates before other users. This is due to some carriers quickly approving the update and others taking their time. 

 

View solution in context

7 Replies
SilentShortie86
Asteroid
Options
Galaxy S22
Just allow the phone to do it's update. Just ALWAYS make sure ur pictures are "backed up" before hand bcuz in some cases I've known people who've lost ALL videos & pictures during a phone update.
Pinzgauer
Cosmic Ray
Options
Galaxy S22

They all overlay the software with their own  and it still has to work.

Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Galaxy S22

@rikomontana008 When you install a carrier SIM in your phone, the phone reads the update server information and from then on looks for updates on the carrier update server.

  1. Samsung releases the firmware for a device to the carriers.
  2. For the carrier version, the carrier adds their unique apps, sounds, and features. 
  3. Each carrier decides on their testing schedule and release plan.
  4. Once each carrier is happy with the firmware, they push it to their update servers so that it available to their subscribers. 
  5. The cycle is the same for U1 (unlocked) models except that carrier's do not add their customizations. 

This is why:

  • Some carriers never release an update to their subscribers. 
  • U1 (unlocked) versions and carrier versions typically drop different days.
  • Some users see the updates before other users. This is due to some carriers quickly approving the update and others taking their time. 

 

notforhire
Honored Contributor
Options
Galaxy S22
and this ends the lesson 👍
Rayzer
Comet
Options
Galaxy S22
And that is why when I purchased my unlocked phone directly from Samsung I went to the bottom of the stack when it came to upgrades from one of the big three phone companies. Now I'm using a smaller carrier for half the price, on the same leased lines from the larger carrier, and getting my updates promptly. 🙂
0 Likes
Reply
rikomontana008
Cosmic Ray
Options
Galaxy S22
Thank u that makes sense, im new to the samsung community I guess I can say, never had that problem with my iPhone when it comes to update so I was just wondering because I kept seeing release dates for the ui update