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Original topic:

My S22 Ultra no longer shows in the SmartThings app after the new update?

(Topic created: 12-16-2023 05:21 AM)
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Patriot1776USA
Black Hole
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Galaxy S22

I have a locked S22 Ultra on AT&T. Just a few days ago after having the new update, all of a sudden the app smart things no longer is having my phone on it. Even though my wife's phone does. And I matched her settings. Where before it did. I've cleared the cache. I've cleared all data. I've even unistalled the app, only to have still the same problem Any ideas or suggestions are greatly appreciated. Thank you in advance 

1 Solution


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Popsicle20
Red Giant
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Galaxy S22
I had the same problem with my phones not showing after a recent SmartThings update.

To fix the problem, I had to log out of my Samsung account and then log back in. I had to do this with each of the phones that wasn't showing in SmartThings.

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3 Replies
Solution
Popsicle20
Red Giant
Options
Galaxy S22
I had the same problem with my phones not showing after a recent SmartThings update.

To fix the problem, I had to log out of my Samsung account and then log back in. I had to do this with each of the phones that wasn't showing in SmartThings.
Patriot1776USA
Black Hole
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Galaxy S22
Thanks
Popsicle20
Red Giant
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Galaxy S22
Glad I could help