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Original topic:

No cellular connectivity One Ui 6.1

(Topic created: 10-10-2024 03:29 PM)
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CrustyBonanza
Constellation
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Galaxy S22
I've been banging my head against the wall, even replaced USB chip and antennas. After updating to 6.1 my s22 ultra does not receive texts and cannot load any data on cellular networks. I've factory reset the phone and cleared cache. Is there anything else left to try?

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey there! I would also suggest having a certified technician taking a look at the device. 

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html  I do apologize for any inconvenience.

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S22

I would suggest contacting support and having your phone repaired 



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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey there! I would also suggest having a certified technician taking a look at the device. 

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html  I do apologize for any inconvenience.

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