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Original topic:

Not able to authenticate device for update

(Topic created: 01-06-2024 08:17 PM)
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Valorous
Cosmic Ray
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Galaxy S22

So I tried going to update my phone and this came up, does anyone know what it's about? 

 
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3 Replies
Charkatak
Honored Contributor
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Galaxy S22
1) Which carrier do you have? 2) Are you using an unlocked or carrier branded phone?

Solution
Valorous
Cosmic Ray
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Galaxy S22
It's verizon I thinkbi figured it out, it was because I dialed emergency services earlier
laceyjoxo
Constellation
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Galaxy S22
I keep getting this same message on my phone as well when, i also try to see if there's a system update.