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Notifications not working when ringer off

(Topic created: 07-01-2022 06:52 PM)
Krubar
Asteroid
Options
Galaxy S22

On my S20, I had no problem getting notification sounds when my phone *ringer* was set to mute or vibrate modes. However,  this S22 seems to live and die by the phone *ringer*. 

Is there a way to turn your ringer off but still get notification sounds? I have many situations where I cannot have my phone ring, but still need to know I have a text message. 

And, I tried 3rd party apps. They do not override the way Samsung has the notifications tied to the ringer's status.

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Thank you for reaching out. I understand your concern with not getting notifications while the ringer is off. You can customize which specific notifications you get. You can also customize the way your favorite apps send alerts, such as notifications, sounds, and vibrations. Please view the following link: https://www.samsung.com/us/support/answer/ANS00062618/

Please review the Customize additional notification settings section.

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Thank you for reaching out. I understand your concern with not getting notifications while the ringer is off. You can customize which specific notifications you get. You can also customize the way your favorite apps send alerts, such as notifications, sounds, and vibrations. Please view the following link: https://www.samsung.com/us/support/answer/ANS00062618/

Please review the Customize additional notification settings section.

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