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‎07-16-2023 06:06 PM (Last edited ‎12-31-2023 09:21 PM by SamsungChelsea ) in
Galaxy S22Am I unable to personalize my backscreen of my text messages anymore?
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‎07-16-2023 06:23 PM in
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‎07-16-2023 06:24 PM in
Galaxy S22if you using Samsung messages then yes you still can
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‎07-16-2023 06:52 PM in
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‎07-16-2023 07:29 PM in
Galaxy S22Sure, here are some suggestions to fix the issue with personalizing the background of text messages:
App Update Check: Ensure that your messaging app is up-to-date. Sometimes, app updates bring new features and bug fixes that might resolve the issue.
Clear Cache: Clear the cache of your messaging app to remove any temporary data that might be causing conflicts. Go to the app settings, find the storage options, and select "Clear Cache."
Restart the Phone: A simple restart can often resolve minor software glitches. Restart your Galaxy S22 and see if the personalization options reappear.
Switch Messaging Apps: If you're currently using Google Messages and you really want to personalize the background, consider switching to Samsung Messages, as it allows this feature.
Check Theme Settings: If you're using Samsung Messages, check the app's theme settings. Sometimes, personalization options might be tied to specific themes.
Contact Support: If none of the above solutions work, you can reach out to the support team of the messaging app or your device manufacturer for further assistance.
Explore Third-party Apps: If personalizing the background is crucial for you and neither of the built-in messaging apps offers this feature, consider exploring third-party messaging apps from the app store. Some of them might offer more customization options.
Remember, always be cautious while using third-party apps, and make sure to read reviews and check permissions before installing them.
I hope these suggestions help you resolve the issue. If you have any more questions or need further assistance, feel free to ask!
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