Original topic:

Phone not activated?

(Topic created: 5 hours ago)
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Halo27
Constellation
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Galaxy S22
When restarting my phone I get a popular from the Setup Wizard claiming my phone is not activated and I need to contact my provider. Anyone else having this issue?

Edit: I've had the phone for 2 years and never an issue until now. So it's not a new activation 
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3 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@Halo27 Some people are having issues trying to activate their phone before the official release date of Feb 7. Contact your carrier to see if they can load your IMEI into their system earlier. 

BTW, this happens with every new device. There are some carriers that don't update their system until the official launch data. 

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Halo27
Constellation
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Galaxy S22
I've had this phone for 2 years now. Never an issue until now
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@Halo27 Oh sorry, since you were going through the activation I thought you had a new S25. 

Why is your phone going through the Setup Wizard when you reboot? That is not normal.

For activation issues you would need to contact your carrier.

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