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Original topic:

Please fix the "downloading messages" issue

(Topic created: 11-07-2022 07:14 AM)
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NewUser01
Astronaut
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Galaxy S22
Hey samsung. I love samsung message app. But the one thing I hate is that sometime I have to download the messages my people sent me before I can see what they text me. Sometimes, it took me like 4 or 5 tried and still fail to download their text. I then have to call them just to know what they text me, it could be something important and I might miss it due to samsung messages app fail to download the text. I have the attachments of what I'm having to deal with daily after switch over to samsung messages app 😵. Fix this please!
 
 
 
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14 Replies
Tom6068
Supernova
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Galaxy S22
Actually Google messages has more features. But since you say it works under Google, which uses the RCS format, this may be a Samsung messages issue. In case you didn't know, Samsung doesn't use their own app by default, they use Google. Samsung switched from the SMS system 6 the RCS format & is still trying to go fully into it.

It's up to you what your tolerance level for brand name over functionality is.
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notforhire
Honored Contributor
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Galaxy S22
it would be better to say Google and Samsung have different features and focus. I can't use Google the same way I use Samsung Messages. for me, Samsung is far superior.
Tom6068
Supernova
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Galaxy S22
That's subjective. The OP stated Samsung having more features. That is objectively untrue as I noted. If one likes a certain app's functionality, that is preference only.

My point the OP otherwise is that they stated using Google messages works for them whereas Samsung messages doesnt.
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mizfitz13
Comet
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Galaxy S22
op, any change?
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Solution
NewUser01
Astronaut
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Galaxy S22
I went to T-mobile. The guy reset the APN and he said it can be from the sim problem. So I go ahead and switch to new sim. Works fine for now 🙂