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04-11-2024 09:47 AM (Last edited 04-30-2024 03:39 PM by SamsungJoJo ) in
Galaxy S22My s22 shuts off randomly. If I restart it does again in less than a minute. Doesn't feel particularly warm so I doubt it's overheating. If I give it an hour or more it's back to normal.
Thanks.
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04-11-2024 09:52 AM in
Galaxy S22- Mark as New
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04-11-2024 06:13 PM in
Galaxy S22Hello, Welcome to the Community. We understand how frustrating it is when your phone randomly turns off.
@Tiaza offered some good advice. In the Members app under the Support section, you can run diagnostics on the phone to test the hardware.
Also, take a look at this article for some steps that may help with the phone unexpectedly powering off. https://www.samsung.com/us/support/troubleshooting/TSG01002035/
If the phone continues to power off, it is recommended to have the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html