Looking for help with the moisture/debris notification on the S22 Ultra. I have had the phone less than a week, moving from a S10+. As part of that move I also carried over from my S10+ a magnetic USB-C charge adapter which is QC4.0 rated (9v 2a/5v 3a) that I only use in the car for convenience with android auto (could care less if it charges the phone or not). I always charge my phone via an Anker wireless charger.
The magnetic adapter was never removed from S10+ since the day it was new until I moved it to the S22 Ultra. about 2 days later I got my first debris/moisture warning in the middle of a work day while my phone had been untouched sitting on my work desk for over an hour prior to the message. My office is environmentally controlled at 72 degrees with 30% humidity. Considering the situation, I assumed maybe the magnetic adapter itself was dirty/old. No matter - I have a couple brand new heads for it. I popped one of those in and all was well. Three days later - I get another warning while my phone is sitting on the table in my living room - having been untouched for a while. My home is also environmentally controlled at 70 degrees with low humidity.
Just to be clear - the cable was not connected to the magnetic tip during these messages (it's only used when driving). The exposed end of the magnetic tip has no debris in/on it (it's flush and smooth so highly unlikely anyway).
Is the magnet causing an issue? Are these kinds of adapters "not allowed" for some reason now?
Also for reference, this isn't a cheap, no-name product either. The cable & magnetic adapter I use is by ChargeASAP and the variety is the UNO which is QC4.0 rated. They also make a 100W version with PD support, but like I said I use it exclusively for Android Auto in my car (with the tip living onside my phone 24/7).
Same problem here. Phone worked fine for just 2 months and all of a sudden this problem has appeared. Somehow able to charge phone with multiple restarts and power off attempts. Now charging has started behaving weirdly. Yesterday it was flip-flopping every few seconds. Charging started and stopped in couple of seconds and then again and again it kept happening. I felt like problem is related to hardware and something is detoriating over the time. I am planning to switch to AAPLE as Samsung has not yet addressed this issue. My note 2 also malfunctioned amd now s22 ultra is also showing defect.
I know for a fact I have no moisture in my phone. For me, this started when I started using Android Auto. I suspect that is the culprit. Anyone else using wired Android Auto?
Fortunately the problem hasn't come back in a couple months. There have been several OTA updates from Samsung since my last moisture popup message. And I've changed nothing. I'm still using the same magnetic charger and adapter I was using when I used to get the moisture popup message almost every day. Probably not a coincidence.
I know how frustrating this is. I've had it happen myself. I understand that you stated that there has been no contact with any type of liquid. However, I am including a couple of articles that would address this issue.
If you are still receiving the pop-up, I would recommend having the phone evaluated by a certified technician. You can find the nearest authorized service center using this link: https://www.samsung.com/us/support/service/ or contacting customer support at 1-800-726-7864.
