Original topic:

S22 Visual Voicemail

(Topic created: 7 hours ago)
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FiveFatFishes
Constellation
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Galaxy S22
I recently upgraded from a Galaxy S10E to an S22. My carrier is Credo Mobile which uses Verizon's network, and is the same carrier I had the S10 with. The S10 had an icon for voicemail on the bottom bar on the homescreen. Pressing this icon opened a visual voicemail screen. The S22 has no icon, requiring me to open the phone and dial in to voicemail. Unlike with the S10, there is no voicemail listed in apps, so no provision for getting alerts when a voicemail is received, and no visual voicemail at all. After having spent a half hour with Credo tech support and a half hour with Samsung support, it has become clear that there is no voicemail app on, nor any possibility to install any visual voicemail app on the S22, either from Samsung, Verizon, or any 3d party. I find this to be nothing short of astonishing - that a feature as critical as this that has been on every Galaxy I have had going back generations would be so thoroughly scrubbed from the S22 that it cannot even be obtained from a 3d party! I can only hope that Samsung will create a patch for this major glitch. What the **bleep** are you thinking, Samsung???
2 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@FiveFatFishes One solution is to sign up for a Google Voice number. Now setup your phone to forward when busy, when unanswered, when unreachable to that number. You can then use the Google Voice app (or go to https://voice.google.com) to visually access all of your voicemails. In addition, when you get a voicemail you will get an email letting you know with a transcription of the message. 

Oh, and it's all free. 

realaud
Honored Contributor
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Galaxy S22

There are several VVM apps in the Play store.  You should be able to use T-Mobile's app, I do not believe it's exclusive to T-Mobile.  You can also switch your phone dialer app to Phone by Google, which comes with its own VVM module.

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