Solved: S22 keeps freezing/crashing, then resets even afte... - Samsung Community

userhQo2WqIoPQ · yesterday

No matter what I do with clear cache factory reset. My phone will freeze then force reset it self multiple times a day and also boot loops sometimes why im very upset its been only 3 years and my phone is acting trash after these recent updates

Samsung_Moderator · 3 hours ago

Hello, thanks for reaching out about this, and I am sorry to hear even a device cache clear and factory reset has not helped (guide here for reference, but try this step last: https://www.samsung.com/us/support/answer/ANS00062029/).

Have you tried Safe mode to see if this could be caused by a third-party app? If the device functions properly within Safe mode, then uninstall third-party applications until the device behaves as expected: https://www.samsung.com/us/support/answer/ANS10003495/

The next thing to do is check for an update: https://www.samsung.com/us/support/answer/ANS00077582/

If the troubleshooting doesn't prevent the freezing, crashing, then resets, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
1. Facebook: https://www.facebook.com/samsungcareus
2. Twitter: https://www.x.com/samsungcareus
3. Live chat: https://www.samsung.com/us/support/contact-customer-services
3. Private Message: https://bit.ly/3hzZfw8
If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

View solution in context

MrGhoul · yesterday

Send feedback to samsung through the homepage of the members app > tap support > tap send feedback.

userhQo2WqIoPQ · yesterday

I already did that and I'll keep doing it my 20th time doing that with in a week

MrGhoul · yesterday

This has been an issue among S22 users, specifically facing random bootloops.
https://www.androidauthority.com/samsung-galaxy-s22-bootloop-issue-freezer-fix-3512114/

userhQo2WqIoPQ · yesterday

Thanks for the info

Lilipop2020 · yesterday

I'm having the same issue! It did a random update and then crashed. Now I can't get into my phone 😔

meself · yesterday

Not sure when the fix will be but it's a known issue

RedheadedEar86 · yesterday

Change the memory size form 4Gb to 8Gb let me know if it does it again

userhQo2WqIoPQ · 13 hours ago

I did still acts the same

RedheadedEar86 · 13 hours ago

Yeah i would just give up on it because my s22 is working fine so I'm guessing it's because of the last update you did

Original topic:

S22 keeps freezing/crashing, then resets even after a factory reset

Original topic:

S22 keeps freezing/crashing, then resets even after a factory reset

1 Solution