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12-09-2023
02:21 PM
(Last edited
02-18-2024
09:49 PM
by
SamsungChelsea
) in
Anyone else's Samsung Galaxy S22 Ultra overheats since the update? I don't like that because it never heated up before and after the update, it overheats just by texting. Hopefully, there will be a fix for it. At least, I'm using a backup phone until then....🤦🏻:female_sign:
Solved! Go to Solution.
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12-09-2023 08:17 PM (Last edited 12-09-2023 08:21 PM ) in
Galaxy S22**bleep**... Is your sim card setting toggle like "greyed out"/unclickable, saying unknown number? And the weird half-on airplane mode in the quick settings from the top? Did you swap the new sim card yourself? The guy in store did the new one and accessed my account on a tablet, so idk if there was anything else he may have done? ¯\_(•_•)_/¯ Good luck & I'll comment if I hear anything else : /
Edit: Mine looked like this->
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12-10-2023 04:49 AM in
Galaxy S22- Mark as New
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12-10-2023 06:50 PM in
Galaxy S22- Mark as New
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12-12-2023 10:19 AM in
Galaxy S22![Community Manager Community Manager](/i/rank_icons/admin.gif)
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12-16-2023 03:38 PM in
Galaxy S22Hey there! I absolutely understand how concerning it can be when your device feels like it is overheating. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Give this link a try: https://www.samsung.com/us/support/answer/ANS00076952/ You can also try clearing the cache partition of the phone.
Turn off the device.
Press and hold the Volume Up key, then press and hold the Side key.
When the green Android logo displays, release all keys ('Installing system update' will show for about 30 - 60 seconds before showing the Android system recovery menu options).
Press the Volume down key several times to highlight wipe cache partition.
Press Side key to select.
Press the Volume down key to highlight yes, them and press the Side key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Side key to restart the device.
If you're still having the same problem I would suggest doing a factory data reset on the device.
https://www.samsung.com/us/support/answer/ANS00062029/
If your phone is getting too warm to touch, repairs would be recommended in order to have the technicians evaluate the device. You can use the following link to find a list of service centers in the U.S. that can do the repair: https://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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