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2 weeks ago
(Last edited
Tuesday
by
SamsungRyder
) in
I bought my s22 ultra used-like new on Amazon in March and haven't gotten a security patch nor the 6.1 patch. Anyone know why?
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Monday
(Last edited
Tuesday
by
SamsungRyder
) in
Hi there, welcome to the Community, and thanks for reaching out. Updates are provided to you via the carrier. Samsung has no control over when users get their updates, so please check with them for further information. This thread explains everything: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/quot-Where-is-the-next-update-for-my-S...
If you need more information on how to update your device as well, here's a guide to show you the processes: https://www.samsung.com/us/support/answer/ANS00077582/
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2 weeks ago in
Galaxy S22![Community Manager Community Manager](/i/rank_icons/admin.gif)
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Monday
(Last edited
Tuesday
by
SamsungRyder
) in
Hi there, welcome to the Community, and thanks for reaching out. Updates are provided to you via the carrier. Samsung has no control over when users get their updates, so please check with them for further information. This thread explains everything: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/quot-Where-is-the-next-update-for-my-S...
If you need more information on how to update your device as well, here's a guide to show you the processes: https://www.samsung.com/us/support/answer/ANS00077582/
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Monday in
Galaxy S22I have a Galaxy S22 Plus. In Sept 2023 I switched from AT&T to Spectrum. My last security update was Sept !, 2023. When I check for updates it just says my phone is up to date. Yesterday, I spent 2 hours on the phone with Spectrum, Samsung, and AT&T. Samsung says they cannot update the phone, as updates come from the carrier. Both Spectrum and AT&T say they cannot update my phone because the updates come from the manufacturer. AT&T said they have had MANY complaints about The S22 series phone not updating, and phones with problems after updating. So I'm guessing there's a problem with Android 14 or One UI 6 on some of the S22 phones. And we will either get the update push when the problems are solved, or maybe not at all. ???
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2 weeks ago in
Galaxy S22Hello, my S22 is still on android 13, one ui 5.1, has anyone experienced this, any solutions?
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Tuesday in
Galaxy S22I have a s22+. In September 2023 I switched from AT&T to Spectrum. The last security patch I received was September 1st 2023. No UI 6 and no Android 14. Yesterday I was on the phone 2 hours with Spectrum, Samsung, and AT&T. each of them claimed it was the others responsibility to push the updates. I strongly suspect there are problems with many S22 series phones and Android 14, and they are either working on the problems or just not updating them.
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