So, I've got a group of users who we put Intune onto as Personally Owned with Work Profile. This currently works on more than 500 phones. I have a few users who all have S22s and refuse to create a Work Profile. I checked under Accounts. No work profile setting is present. Used Test DPC. That fails also. Intune is enabled as "Device Management". Still no work profile. Hard Drive has more than 20GB free, so it's not a space problem. Has anyone run up against this?
Solved! Go to Solution.
Update / Workaround from Reddit:
Remove the / all Google accounts-> add Work Profile -> add Google accounts. No account needs to be saved during the rollout of the work profile any more after this is done one time.. at least in my test right now
same issue here with the S22 and S22 plus.
what i did until now: Factory reset -> Add Google Account -> Install Test DPC (also not possilbe with Intune and Citrix XenMobile)-> no work profile coud be installed (Message cant set up device).
I also tested it on an S22 with Android 12 -> no problems with adding a work profile -> Update to Android 13 -> work profile is still working -> remove workprofile -> try to add the work profile failed always with the same message (Message cant set up device).
At the beginning of the week it was still possible to store a work profile with Android 13 on an S22. Since 8th December it is not longer possilbe.
i have just bought s22(EU model) , updated to Android 13 and latest security patch.
Both enrollment on company portal and test DPC(per my ITs advice) fails with same message/
We are having exact same issue here, we currently have around 50 Samsung S22 - Android 13 which we need to get work profiles on.
Are we expecting a fix soon?
This workaround should work for you:
Remove the / all Google accounts-> add Work Profile -> add Google accounts. No account needs to be removed during the rollout of the work profile any more after this is done one time.. at least in my test right now
This seems more like a "more work around" 😞
Hopefully samsung fixes this issue