Original topic:

SMS Voice/Messenger Vocal message issues since the latest update on my S22 Ultra (February 2024 update)

(Topic created: 03-03-2024 07:00 PM)
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Lewis777
Asteroid
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Galaxy S22

Since the latest update on my S22 Ultra (Febuary 2024 update)
Every message over 30 seconds are not working, its very frustrating.
It happens with SMS voice message and also in Messenger vocal message.

Other message less than 30 seconds no issues.

I Also found this Reddit Thread of other users having the same issue.

https://www.reddit.com/r/facebookmessenger/comments/1awjel5/voice_clips_longer_than_30_seconds_both_...

My phone was just factory reset before this update and got no issue at all but right after the Feb update its giving me this very frustrating issue.

hope this will be fixed soon

57 Replies
Mod305
Constellation
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Galaxy S22
I've been having this issue, but also general issues with Meta. I can't open Instagram without being signed out of Facebook. The voice note issue started happening a few days ago.
sonia17
Constellation
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Galaxy S22
Unable to hear audio messages on my message apps since last update. I have a S22.
TRDApril
Asteroid
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Galaxy S22

From now on, ALL updates are permanently blocked on my phone. I am tired of Samsung and their garbage, useless updates. 

I need these voice notes for my attorney. I am in the middle of a legal battle and these messages are extremely urgent to have access to. I can access them from the computer but that's extremely inconvenient for me. 

Samsung, fix this immediately. It's a legal issue.

It is 100% guaranteed without a doubt because of the useless "update". I will allow the fix for what they broke, but after that my phone will never update again. 

userTAMDyC2X1H
Constellation
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Galaxy S22

Also having this issue. Messages play for me when on Bluetooth or if I forward the message to myself after restarting phone each time.  Also downloaded voice attachment which is an extra step and then use the voice recorder app on my phone to be able to hear a voice clip that was sent to me. 

Hsundst
Constellation
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Galaxy S22

Having the same issue on my S22 since the update. I have a coworker who can only do voice messages so.....kinda useless phone for me right now.  Do I need to switch to iPhone or is Samsung planning on righting this?

amberlee311
Constellation
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Galaxy S22
Agree I have a 22 plus and this just happened to me anything over 30 seconds won't play but under works. I also found when I'm plugged into my android auto in my car they play no issues but if I'm not plugged into my car through android auto anything over 30 seconds won't play.
Magenta_leigh
Asteroid
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Galaxy S22

Please everyone call Samsung customer service! I called and they said I was the FIRST to call and tell them. I sent the guy to this thread to see. If enough people call to complain, they may fix this!!

Magenta_leigh
Asteroid
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Galaxy S22

I am having this issue, tooo! It is so frustrating! I am relieved to know it isn't just me.. but sorry everyone else has to endure it, too.

Ultragirrl
Constellation
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Galaxy S22
Since the last update, my voice messages play silently. I am using the transcript feature or I wouldn't be able to get messages. It is frustrating.
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Magenta_leigh
Asteroid
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Galaxy S22

Please everyone call Samsung customer service! I called and they said I was the FIRST to call and tell them. I sent the guy to this thread to see. If enough people call to complain, they may fix this!!

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