Samsung Health Resting HR trends not recording

[vince220]

The HR itself is working fine. My question concerns the Resting heart rate trends graph. This graph has been charting since 2020, however it stopped trending on September 3, 2023. At the top of the screen is  Resting HR with a down arrow. See photo. If I select the down arrow I get the Min-Max option. The Min- Max displays a different style graph but shows the data through todays date.

So I know the data is there, my question is why has the Resting heart rate trends quit recording back in September?

Vince220

[Ryniu]

I have same problem since December 2023. Min-Max works just fine, but Resting HR is dead, rip.

[Members_feN6BZ4]

I too have the same problem. While my data for Heart Rate is current for today, displaying in 20 minute increments, but if I go to the too right bars and select Min/Max, it shows the correct date info, but the min/max's are crazy, like 31 to 184 bpm! And if I click on Resting Heart Trends within the Heart Rate screen, it brings up my resting heart data, but for 12mo view shows date range of August 22022- September 2023, with an avg BPM of only 59!
Has anyone reported to Samsung and if so, was there a response?

[CREM72]

I have the same issue, The last summary is August 2023. No help from Samsung

[LongHiker]

@CREM72 I submitted an error report. Samsung replied with the suggestion

...wear the watch after changing the setting to "measure continuously" for 2-3 days...

This solved the issue for me. 

[CREM72]

Thanks, I will try that ! :hundred_points:

[CREM72]

Thank you, this worked for me immediately. It's now updating as of today.