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Original topic:

S22 ULTRA BLUETOOTH DROPOUT

(Topic created: 08-06-2022 02:42 AM)
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Vaghavita
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Galaxy S22
Do any have any idea what program or system process manages blue tooth connectivity? I want to add it to never sleeping, don't power manage, and ep alive because it turns off if it's not currently transferring data; this is a problem using Microsoft Dynamic Lock on the OS. So you know, if you get up and walk away from your computer, it locks; when you return, it can unlock or require a login. 

However, now, it just says either error dynamic lock is not working, or a few min after my phone screen sleeps, blue tooth sleeps, and I get logged out of my computer. It's not the greatest, I know it power saving because of how hot the phone runs compared to the note 20, it desperately needs a stronger battery, so in order to save power, they micromanage every process so any idle process is put to sleep.

This not only affects dynamic lock, it also stops recording biometrics during sleep recordings...not cool samsung, audio will also cut out until it remembers it's playing something with an app exempt from power management.

I'm using 60hz fhd+ and 24% brighness, eye guard / anti blue, and the sides and keyboard are getting warm to the touch. From Typing this....

Ideas?

Thanks.

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Samsung_Moderator
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Galaxy S22

I am sorry to hear of your S22 Ultra having intermittent Bluetooth connection with applications like Dynamic Lock, and that it is getting hot. I understand your concerns and annoyances with this, and want to try a few things. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. This guide will go over different scenarios and helpful tricks: https://www.samsung.com/us/support/troubleshooting/TSG01209182/

You can also see if a third-party application on your phone may be resulting in this behavior with both the Bluetooth connection(s) and the overheating. Give this guide a try: https://www.samsung.com/us/support/answer/ANS00062983/

For a guide on managing your device's temperature, this one comes in very handy: https://www.samsung.com/us/support/answer/ANS00076952/

Lastly, if none of these help, it may be time to have the device looked at by certified technicians. There are a few options for this, such as scheduling a walk-in service appointment (contingent upon availability in your immediate area) or getting started on mail-in service using this link: https://www.samsung.com/us/support/service

For service outside the US, please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

I am sorry to hear of your S22 Ultra having intermittent Bluetooth connection with applications like Dynamic Lock, and that it is getting hot. I understand your concerns and annoyances with this, and want to try a few things. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. This guide will go over different scenarios and helpful tricks: https://www.samsung.com/us/support/troubleshooting/TSG01209182/

You can also see if a third-party application on your phone may be resulting in this behavior with both the Bluetooth connection(s) and the overheating. Give this guide a try: https://www.samsung.com/us/support/answer/ANS00062983/

For a guide on managing your device's temperature, this one comes in very handy: https://www.samsung.com/us/support/answer/ANS00076952/

Lastly, if none of these help, it may be time to have the device looked at by certified technicians. There are a few options for this, such as scheduling a walk-in service appointment (contingent upon availability in your immediate area) or getting started on mail-in service using this link: https://www.samsung.com/us/support/service

For service outside the US, please use this link: https://www.samsung.com/us/common/visitlocationsite.html