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T-Mobile, RCS and Samsung Messages

(Topic created: 10-14-2022 07:04 AM)
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UserTimBo
Galaxy
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Galaxy S22
Let me start by saying I don't want to use Google Messages. I have an unlocked s22u that I just activated on t-mobile. I'm noticing that I don't have the option to enable rcs within Samsung Messages. What do I need to do? 

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notforhire
Honored Contributor
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Galaxy S22
we don't have RCS in Samsung Messages if we're unlocked and on TMO...I have the same setup

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user365170tdJ15
Honored Contributor
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Galaxy S22
Chat features are only available for certain devices, service providers, and carriers

Might contact T-Mobile or post in their forum


Also be sure the Carrier Services app is installed
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Solution
notforhire
Honored Contributor
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Galaxy S22
we don't have RCS in Samsung Messages if we're unlocked and on TMO...I have the same setup
UserTimBo
Galaxy
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Galaxy S22
Darn. That sucks. Just chatted with a tmobile rep and she didn't even mention that our ask me if I was unlocked. She did ask for my imei which should have confirmed I was unlocked, but still said nothing.