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‎03-14-2024 12:08 PM (Last edited ‎03-14-2024 12:11 PM ) in
Galaxy S22Solved! Go to Solution.
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‎03-30-2024 07:50 AM in
Galaxy S22Hey there! I can absolutely understand needing your entire screen to work as it was designed to!
I would suggest trying to back up your information and trying a factory data reset by following the below steps to see if it helps.
Navigate to and open Settings, and then tap General management. Swipe to and tap Reset, and then tap Reset all settings. Review the information, and then tap Reset settings. Tap Reset to confirm.
If after you try the reset and the top half of your screen is still not working the next thing I suggest is to have a certified technician take a look at the device.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.
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‎03-14-2024 12:27 PM in
Galaxy S22- Mark as New
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‎03-15-2024 04:35 PM in
Galaxy S22- Mark as New
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‎03-30-2024 07:50 AM in
Galaxy S22Hey there! I can absolutely understand needing your entire screen to work as it was designed to!
I would suggest trying to back up your information and trying a factory data reset by following the below steps to see if it helps.
Navigate to and open Settings, and then tap General management. Swipe to and tap Reset, and then tap Reset all settings. Review the information, and then tap Reset settings. Tap Reset to confirm.
If after you try the reset and the top half of your screen is still not working the next thing I suggest is to have a certified technician take a look at the device.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.