That should have the latest firmware for your device. Go to settings-about phone-software information- and lastly baseband. That tells me what model and build of software your device has now
Wiping cache does not solve the issue. This seems to be something more complicated that just clearing cache. Error message shows "Android.Process.Acore" stops working.
Yes, After spending many unuseful hours with samsung tech on the phone and seeing the suggestions that didn't help what finally did fix it was i cleared my contact cache AND data (after backing it up to the cloud) but I DID NOT restore it, this was the key, the contacts must be corrupted somehow with this update, I had to reenter by hand all my contacts because everytime I tried to restore it through the backup I would get the Android.process.acore keeps stopping error and the phone, contacts and any messaging app would not work. The Wipe cache and repair apps don't work if you try to restore the contact backup. They are stupid at Samsung for not fixing this or figuring it out.
I'm currently suffering through this B.S. I can't get my texts to open and can't see my contacts at all. Thankfully I have a work phone that all calls are forwarded to. Does Samsung have an update to fix this or b/ it doesn't affect that many phones they've decided to ignore it?
