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08-03-2023 02:40 PM (Last edited 08-04-2023 12:19 PM by SamsungJoJo ) in
Galaxy S22Ever since I bought my S22, I have not been able to play my music on the Samsung Music app. I've called Samsung before but have not been able to get it resolved. My music still shows there but when I hit play it super skips track after track. Any suggestions?
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08-08-2023 08:23 PM (Last edited 08-08-2023 08:24 PM ) in
Galaxy S22@Chinche Yes, they are Windows Media Audio files. Unfortunately they won't be compatible with the Samsung Music app on your device. You will have to convert the files to a different audio format for them to work in that app. They will work in some other apps though. I'm pretty sure VLC for Android will work.
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08-04-2023 03:12 PM in
Galaxy S22@Chinche Does this happen on both Wi-Fi and mobile data? Try clearing the cache of the Samsung Music app. Head to Settings>Apps>Samsung Music>Storage>Clear cache.
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08-04-2023 04:20 PM in
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08-04-2023 05:19 PM in
Galaxy S22@Chinche Does this happen on other Wi-Fi networks or while on mobile?
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08-04-2023 07:10 PM in
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08-04-2023 07:18 PM in
Galaxy S22@Chinche Ah, alright. Can you try uninstalling the Samsung Music app and then reinstalling it?
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08-05-2023 09:38 AM in
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08-05-2023 10:16 AM (Last edited 08-05-2023 10:18 AM ) in
Galaxy S22@Chinche Wow, strange how they both weren't able to help. Do other music apps, like Spotify or Pandora, work? Are these tracks ripped from CDs?
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08-05-2023 10:29 AM in
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08-05-2023 11:34 AM in
Galaxy S22@Chinche The fact that they are ripped audio files may be the point of failure here. Do these same files play on any other device that you have put them on, like a computer?