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Where can I find the Secure folder on my S22?

(Topic created: 06-27-2023 08:41 AM)
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tftspy
Constellation
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Galaxy S22

I can not at all find where to get the secure folder I've been trying for WEEKS and still can't manage to find it

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Thank you for reaching out and welcome to the community. I can certainly your concern with not being able to locate the secure folder and I would be happy to look into this further for you. You keep everything on your phone, including private information. With Secure Folder, you can hide your personal data using a special passcode. That way, no one will see anything you don't want them to see. Give this link a try for steps to set up your secure folder: https://www.samsung.com/us/support/answer/ANS00081123/

 

Please feel free to reach out for further assistance if you are still unable to locate the secure folder on your device.

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4 Replies
TheGalaxy
Sun
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Galaxy S22
What's your phone model?
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charliejc
Constellation
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Galaxy S22
S22
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userZNnTdcqwZP
Supernova
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Galaxy S22
Go to Settings >> Apps >> search for 'Secure Folder' >> if it's installed, it will show up >> tap on it and press 'open' on the lower left corner.

Also, look in the quick panel and find "secure folder". Make sure it's turned on. If you don't see it, swipe to last page and tap "+". Then look for "secure folder" in 'Available buttons'.
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Thank you for reaching out and welcome to the community. I can certainly your concern with not being able to locate the secure folder and I would be happy to look into this further for you. You keep everything on your phone, including private information. With Secure Folder, you can hide your personal data using a special passcode. That way, no one will see anything you don't want them to see. Give this link a try for steps to set up your secure folder: https://www.samsung.com/us/support/answer/ANS00081123/

 

Please feel free to reach out for further assistance if you are still unable to locate the secure folder on your device.

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