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Help, stuck with a bootlooping s22 ultra

(Topic created: 10-12-2024 11:11 AM)
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WolfStorm100
Constellation
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Galaxy S22

Hello,

Today my s22 ultra decided to turn itself off and has been stuck bootlooping all day so far. 

I can't get it into safe mode or recovery mode as well.

Is anyone else experiencing this or has experienced this? Can anyone help at all?

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey there! I can certainly understand needing your phone to work as it was designed to! I would suggest taking it to a certified technician to have a look at it since you can't do anything on the device! For reference, also try the troubleshooting in this guide: https://www.samsung.com/us/support/troubleshoot/TSG10001548/ 

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html  I do apologize for any inconvenience.

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hey there! I can certainly understand needing your phone to work as it was designed to! I would suggest taking it to a certified technician to have a look at it since you can't do anything on the device! For reference, also try the troubleshooting in this guide: https://www.samsung.com/us/support/troubleshoot/TSG10001548/ 

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html  I do apologize for any inconvenience.