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Adobe lightroom free trial. Can't cancel it. Please help.

(Topic created: 01-08-2024 07:10 AM)
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Nhawk333
Constellation
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Galaxy S23
Tried Adobe lightroom. Not my thing. Having a difficult time canceling before I get charged. Any help welcome.
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LongHiker
Legendary Samsung Care Ambassador
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Galaxy S23

@Nhawk333 How have you tried to cancel it? 

If you purchased it through a Samsung offer, try this:

  1. Open the Galaxy Store
  2. Click on the hamburger menu in lower right
  3. Click on Subscriptions
  4. If it is listed, merely click on it and turn it off.

If you purchased it through the Google Play store, try this:

  1. Open the Play store
  2. Click your icon in upper right
  3. Click on Payments and subscriptions
  4. Click on Subscriptions
  5. If it is listed here, you can click on it and turn it off. 

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LongHiker
Legendary Samsung Care Ambassador
Options
Galaxy S23

@Nhawk333 How have you tried to cancel it? 

If you purchased it through a Samsung offer, try this:

  1. Open the Galaxy Store
  2. Click on the hamburger menu in lower right
  3. Click on Subscriptions
  4. If it is listed, merely click on it and turn it off.

If you purchased it through the Google Play store, try this:

  1. Open the Play store
  2. Click your icon in upper right
  3. Click on Payments and subscriptions
  4. Click on Subscriptions
  5. If it is listed here, you can click on it and turn it off. 
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Nhawk333
Constellation
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Galaxy S23
LongHiker, thank you. Galaxy store thing worked. I was thinking too hard about it. Many thanks