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Battery Device Care !

(Topic created: 03-22-2023 08:04 AM)
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Robin621k
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Galaxy S23

Whatever update I got in the Galaxy Store yesterday, broke Battery Device Care !

When I go to Battery Device Care and tap on Battery this is what I now see every time I look, whether I am plugged in or not! I did a wipe cache partition twice, didn't fix it!
Ps it would great if this was possible, 19hrs of SoT and 4 days with still 50% left.
image

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Robin621k
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Galaxy S23
I fixed it by clearing cache in Device Care, which then reset Battery to learning mode.

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LongHiker
Legendary Samsung Care Ambassador
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Galaxy S23

@Robin621k The SOT is timed from your last full charge. Since that was 3 days 19 hours ago, your SOT is for that entire time period. To restart SOT, charge your device to 100% and the counter will restart. 

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Robin621k
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Galaxy S23
No, my last charge was 20hrs ago.
It is IMPOSSIBLE to have close to 4 days, with 19hrs of SoT. Device Care is not working properly, I just cleared the cache in Device Care, now it tells me learning usage pattern. We will sew if I fixed itScreenshot_20230322_132540_Device care_1000008321_1679505940.jpgScreenshot_20230322_132557_Device care_1000008322_1679505957.jpg
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tom2055
Supernova
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Galaxy S23
have you turned protect battery on/off?

this has happened to me before if I had protect battery on and then turned it off
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Solution
Robin621k
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Galaxy S23
I fixed it by clearing cache in Device Care, which then reset Battery to learning mode.