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Original topic:

Messages and chat feature not working

(Topic created: 03-21-2023 06:06 PM)
Majorboog
Cosmic Ray
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‎03-21-2023 06:06 PM in 

Galaxy S23
So this is like my 3rd time posting about this. Everything is connected and sett up right as far as I can tell but for whatever reason I'm still unable to send and receive messages as chat. It doesn't work on Google messages or Samsung messages. 

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1 Solution


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SamsungRei
Community Manager
Community Manager
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‎03-22-2023 01:48 PM in 

Galaxy S23

Hello, We understand how frustrating it is when you are unable to receive text.

You can try the troubleshooting here for messages being slow, not sending, or cannot be received. https://www.samsung.com/us/support/troubleshooting/TSG01001439/

Text messaging is a service provided by your carrier. If the troubleshooting steps do not work, you will need to follow up with your provider for additional assistance.