JUMP TO SOLUTION Solved

Original topic:

Bluetooth not working for calls and audio at the same time

(Topic created: 03-16-2023 09:34 PM)
4937 Views
CheyL
Asteroid
Options
Galaxy S23
When I first got my phone everything was fine, but now when I connect my Bluetooth headphones, I can't hear any audio, I tried researching, doing the connect, reconnect, toggle settings, etc. But the only thing that works is I have to manually disconnect and select only audio, but then I can't use it for calls. And the moment I connect for calls, in the setting audio is on, but no audio sound comes out. Any advice? 
14 Replies
Robin621k
Honored Contributor
Options
Galaxy S23
What kind of headphones do you have?
CheyL
Asteroid
Options
Galaxy S23
I have airpods
0 Likes
Reply
Robin621k
Honored Contributor
Options
Galaxy S23
You don't get this in Blue tooth pageScreenshot_20230317_000055_Settings_1000008269_1679025655.jpgScreenshot_20230317_003410_Settings_1000008270_1679027650.jpg
0 Likes
Reply
CheyL
Asteroid
Options
Galaxy S23
Yes I get that on my Bluetooth page. I placed in my original post that whenever both are highlighted, there is no audio, it will only work after disconnecting and reconnecting and only selecting audio
0 Likes
Reply
Robin621k
Honored Contributor
Options
Galaxy S23
Did you try resetting your Airpods?
Ps. Why have Airpods on a Samsung phone?
0 Likes
Reply
CheyL
Asteroid
Options
Galaxy S23
Yes, I've tried that, I've also restarted my phone. I was out at the time and tried again while I was home and now it seems to be working. And because I already have airpods
0 Likes
Reply
CareyAnn
Constellation
Options
Galaxy S23
Mine is doing the same thing
0 Likes
Reply
CareyAnn
Constellation
Options
Galaxy S23
I have Beat headphones
0 Likes
Reply
Robin621k
Honored Contributor
Options
Galaxy S23
Do you have the Beats app on your phone?
0 Likes
Reply