Camera doesn't work

[FabioHenrique]

After the last two updates my rear camera no longer works, has anyone experienced this before?

[Marv323]

Never take it back for an exchange. It sounds like you got a faulty unit.

[SamsungModerator1 · Accepted solution]

Hey there! I can absolutely understand needing your back camera to work! I would suggest having one of our certified technicians take a look at the device.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.