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Do not disturb contact deletion

(Topic created: 10-25-2023 05:49 PM)
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Dmc205
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Galaxy S23

This seems to be a HUGE issue with several people. I am so tired of having to reset my do not disturb contacts every  day. Why can't this bug be fixed. Sometimes I have to add them several times a day as they just disappear. They are added into allowed contacts for a reason and they are IMPORTANT. It's very frustrating because I don't even notice they're gone until I miss an important call or message. Why is this happening. This is the worst move I ever made switching from Apple and me and my husband BOTH deeply regret it. I have tried all sorts of work arounds but nothing works. 😠 😡 

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Solution
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Galaxy S23

submit an error report on SSM after replicating the issue
Samsung Members app > Get help > Send feedback > Error reports

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Solution
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Galaxy S23

submit an error report on SSM after replicating the issue
Samsung Members app > Get help > Send feedback > Error reports

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kclepper
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Galaxy S23
The same thing is happening to me too. It will keep the some allowed contacts for a few days, sometimes longer and then suddenly I realize they are gone. This is such a bad thing to have not working! I have elderly parents and a son with a new baby hat may need me at night. This is unacceptable! I paid way too much money for this phone for it not to work correctly! This needs to be fixed now!