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Failed January Update

(Topic created: Tuesday)
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userq3DRoBDJRw
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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355 Replies
usertZcuWxleMW
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Galaxy S23
Same here. It gets yo about 10% then fails.
userq3DRoBDJRw
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Galaxy S23
I noticed if I restart the update, I can get a little further. I'm gonna try to keep restarting it everytime it fails. Maybe I can slowly inch it along but something is definitely wrong lol.
cassiehong91
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Galaxy S23

mine is going to 19%

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Ashley229
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Galaxy S23
I have a s22 ultra and I'm currently having the same issue with the update....
userrioZ0gbdhq
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Galaxy S23
Mine is doing the same thing. I've done everything, called tech support, they wanted me to da factory reset, said no, ended up going to a Verizon corporate store and they had no resolution. I have the 22 ultra and the 25 ultra is coming out tomorrow, I'll see what kind of a deal I can get. I would appreciate if anyone has found a way to fix this problem.
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userrioZ0gbdhq
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Galaxy S23
I put mine on safe mode, it took 3 an a half hours but it did update. Was still very slow but never said failed
KelleenaG
Halo
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Galaxy S23
Did you have any problems after the update was successfully installed? I hope that this update doesn't mess up the phone. Because the last time an update cause a big issue was when the S22 Ultra phones did not connect to the network.
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userrioZ0gbdhq
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Galaxy S23
No problems after update finally was successful. My friend with the s 24 ultra is having the same problem updating, so it's a widespread problem. I called Samsung and informed them
Mav803
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Galaxy S23
Yes it is a wide spread problem because I checked my dad's 2 24 an sure enough the update was there and like my S22 ultra it was downloading painfully slow, I'm not sure how far along it got I'll have to check it later to see if it downloaded. My S22 has been downloading the update for the better part of an hour and has just reached 15% which is big progress from my attempts yesterday when I don't think it got past 4% lol hopefully today it goes through.
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