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Failed January Update

(Topic created: 6 hours ago)
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userq3DRoBDJRw
Asteroid
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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343 Replies
Run415
Asteroid
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Galaxy S23
There it says the device listed already has Smart Switch installed
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lucryster
Asteroid
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Galaxy S23
I've been dling all night. I'm at 34 percent lol
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Run415
Asteroid
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Galaxy S23
I got to 63% yesterday. Then "Failed" came up!
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Starspace125
Asteroid
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Galaxy S23
You need to install manually with smart switch on computer
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Travisjmiller
Constellation
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Galaxy S23
Same issue for me
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Zachery93
Asteroid
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Galaxy S23
I only got a security update im assuming the update will show up in settings
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Starspace125
Asteroid
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Galaxy S23
If the OTA updates fail you need to install it manually with smart switch on a computer
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cassiehong91
Asteroid
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Galaxy S23
Error code and only 20%
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KelleenaG
Halo
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Galaxy S23
Has anyone battery drain super fast because software update 27 for the s23 ultra?
The update keeps trying to update after I get the error code. I can't seem to stop the update from automatically trying to update. 
PLEASE Samsung or Verizon fix this issue!!!
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FlyinJ
Cosmic Ray
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Galaxy S23
Iā€™ve had trouble getting that update to download into my S23 Ultra, as well. Iā€™ve decided not to try anymore until Verizon/Samsung gets this issue fixed. As for your problem, where it won't stop trying to automatically update, the only thing I know to try is to go to Settingsļ¼žSoftware updateļ¼žSystem update preferencesļ¼žSmart update. Then turn off ā€˜Smart updateā€™ and turn off ā€˜OS upgradesā€™. Personally, I prefer to keep these two options turned off all the time anyway, because I don't like my S23U to do updates without my knowing about it; I prefer to start updates manually. If that doesn't work, then Iā€™m afraid that I don't have any other suggestions to try. Good Luck.