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Galaxy s23 ultra camera app issues

(Topic created: 12-02-2023 08:53 PM)
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userLjvvzv3bXJ
Constellation
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Galaxy S23

Im having constant issues where the camera app will close or restart randomly, also when recording itll randomly stop recording. Any idea to fix it

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SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hey there! I can certainly understand how frustrating it can be when your app keeps quitting by itself. 

 

I found this troubleshooting link that may help (https://www.samsung.com/us/support/troubleshooting/TSG01001329/). 

 

If you're still having issues after following the troubleshooting steps, you can submit an error report by going to the Samsung Members app > Get help > Send feedback > Error reports. 

 

I hope this helps!

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2 Replies
camb8
Comet
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Galaxy S23
I'm having the same issues and I got February update but nothing fixed. camera only security update no fixes or no improvements no nothing and by the way I have the s23 ultra yes I hope they fix it soon or someone knows how
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SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hey there! I can certainly understand how frustrating it can be when your app keeps quitting by itself. 

 

I found this troubleshooting link that may help (https://www.samsung.com/us/support/troubleshooting/TSG01001329/). 

 

If you're still having issues after following the troubleshooting steps, you can submit an error report by going to the Samsung Members app > Get help > Send feedback > Error reports. 

 

I hope this helps!

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