Galaxy s23 ultra camera app issues

[userLjvvzv3bXJ]

Im having constant issues where the camera app will close or restart randomly, also when recording itll randomly stop recording. Any idea to fix it

[camb8]

I'm having the same issues and I got February update but nothing fixed. camera only security update no fixes or no improvements no nothing and by the way I have the s23 ultra yes I hope they fix it soon or someone knows how

[SamsungModerator1 · Accepted solution]

Hello, Welcome to the Community. We understand the frustration of the camera not working.

We found this troubleshooting link that may help (https://www.samsung.com/us/support/troubleshooting/TSG01001329/). 

If you're still having issues after following the troubleshooting steps, you can submit an error report by going to the Samsung Members app > Get help > Send feedback > Error reports. 

We also recommend having the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.