Original topic:

Recovering items from broke/locked phone

(Topic created: Saturday)
200 Views
Samsung_COPbJPG
Astronaut
Options
Galaxy S23

So I dropped my phone and broke it (s23) the screen broke in the middle! I can't unlock it now! Is there any way to connect to a computer and recover anything from it? I paid my deductible and got a replacement which was way cheaper then $325 To replace screen,but I still need things on it. 

0 Likes
2 Replies
KnightRiderRalph
Samsung Care Ambassador
Options
Galaxy S23
The content won't show up on a desktop unless you unlock the phone.
The_Chief
Comet
Options
Galaxy S23
This is why I was so upset when Samsung decided that external storage/microSD capability was unnecessary. Your experience highlights the importance of frequently backing up critical data... and backing up the backup.
0 Likes