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‎05-03-2023 10:45 AM (Last edited ‎05-04-2023 02:32 PM ) in
Galaxy S23- My s23 ultra records parts of the slow-motion video in normal speed. It's a random behavior. I keep re-recording videos because that ruins them
Solved! Go to Solution.
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‎05-03-2023 03:02 PM (Last edited ‎05-04-2023 08:18 AM by SamsungRei ) in
Galaxy S23Hello @madeinlisboa, Welcome to the Community. We think the slow motion video is a great feature! We understand how frustrating it can be for the videos to not come out as expected. Take a look at this article for some helpful tips on using the feature: https://www.samsung.com/us/support/answer/ANS00079225/
Make sure there are no moving objects in the on-screen square. We also recommend checking the lighting.
If you continue to experience the changing of the recording speeds randomly, we recommend submitting an error report. From the Camera Settings, scroll down and select Contact Us. You will see an option to select for Error Reports.
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‎05-03-2023 04:01 PM in
Galaxy S23Thank you for your answer but I wax referring to normal slow motion, not super. The speed during the video sometimes resets to normal, then comes back to slow motion