Dianna61977
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Sunday (Last edited yesterday by SamsungJoJo ) in
Galaxy S23My Samsung Health app keeps stopping counting the steps and I have to restart my phone to get it to start again. Why is it doing that and how do I get it to stop?
5 Replies
Onffline7
Asteroid
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Sunday in
Galaxy S23
Well try to install the application then reinstall it, or to deactivate it then reactivate it, you can also empty the cache and all the storage of the application in its settings š¤
Dianna61977
Galaxy
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Sunday in
Galaxy S23
I have already tried that too. Thanks for the help though.
Onffline7
Asteroid
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Sunday in
Galaxy S23
Your welcome šš¾šš¾
Onffline7
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Sunday in
Galaxy S23
The issue with Samsung Health not counting steps could be due to:
1. Battery optimization settings: The app may be restricted in the background.
2. Outdated software: The app or phone's software may need an update.
3. Corrupted cache: App data may be causing performance issues.
4. Permissions: The app might not have proper access to sensors.
...
1. Disable battery optimization for Samsung Health: Go to Settings > Apps > Samsung Health > Battery > Optimize battery usage, and turn off optimization.
2. Update both Samsung Health and your phone's software.
3. Clear cache: Go to Settings > Apps > Samsung Health > Storage > Clear cache.
4. Ensure the app has all necessary permissions under Settings > Apps > Samsung Health > Permissions.
If the issue persists, reinstall Samsung Health.
1. Battery optimization settings: The app may be restricted in the background.
2. Outdated software: The app or phone's software may need an update.
3. Corrupted cache: App data may be causing performance issues.
4. Permissions: The app might not have proper access to sensors.
...
1. Disable battery optimization for Samsung Health: Go to Settings > Apps > Samsung Health > Battery > Optimize battery usage, and turn off optimization.
2. Update both Samsung Health and your phone's software.
3. Clear cache: Go to Settings > Apps > Samsung Health > Storage > Clear cache.
4. Ensure the app has all necessary permissions under Settings > Apps > Samsung Health > Permissions.
If the issue persists, reinstall Samsung Health.
Onffline7
Asteroid
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Sunday in
Galaxy S23
If it doesn't work, good luck, I have a problem with my new watch.