Original topic:

Screen Not Waking: Notification Issue on S23 Ultra After Update

(Topic created: 02-05-2024 10:02 PM)
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Anonymous
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Galaxy S23

Since the recent update on my S23 Ultra, I've noticed that notifications no longer wake the screen. Typically, I could see messages on the lock screen without unlocking my phone.

Even after exploring settings, performing a factory reset, and searching online for solutions, the problem persists. Also, I'd rather not use Always On Display (AOD) due to the impact on battery life.

If others are experiencing a similar issue, or if you have any advice on resolving this, I'd greatly appreciate your help.

Thanks in advance.

5 Replies
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Galaxy S23
Try Notistar and LockStar in the Good Lock App.
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Anonymous
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Galaxy S23

Thanks but Good Lock App is not available in my country.

LongHiker
Legendary Samsung Care Ambassador
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Galaxy S23

@Anonymous For better answers to your question, you should post in the discussion area for your geographical area. You can find that site by visiting https://www.samsung.com/us/common/visitlocationsite/ 

Anonymous
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Galaxy S23

I checked the site, but unfortunately, there is no location site for Brunei.

LongHiker
Legendary Samsung Care Ambassador
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Galaxy S23

@Anonymous Indonesia or Singapore are probably the best bets for you then.