Service Provider Outage

[useryq2sWOht1S]

Is your phone network not working too?

[LeoWyatt89]

That is more than likely because she is using wi-fi calling and iMessage (Apple exclusive text service) it can run off internet connection. Most iPhones have this setting turned on automatically. 

Samsung phones do offer Wi-Fi Calling  you just have to find it in the settings, this would be a good workaround until the providers get their mess together. 

[Smithint]

She turned the wifi off and was able to receive calls and texts

[nanatar]

It's only affecting Samsung products I think

[Smithint]

I think your right

[LeoWyatt89]

I may be wrong, but regardless I do believe it's a carrier issue because the service outage website I use for AT&T is lit up like Christmas. Make sure you like the accepted solution on page one from the moderators though, I think they are trying to track how many are being affected. 

[Omi1408]

Lucky not me

[Rivs5]

No it's not. My S24 Ultra is working fine. I called my mom today just to make sure. I have Verizon. My girlfriend has AT&T and she can't make or receive calls.

[Omi1408]

Mines working perfect with wifi calling off. 😁

[nurseshehulk]

Kentucky and mine is also down

[Smithint]

Just took this screenshot